VTStek services
1. DESIGN
VTStek provides a complete design service, ensuring the required specifications, high aesthetics, convenience, safety in installation, operation, and maintenance. User-friendly design interface.
VTStek has a design team that can respond to all the design and modeling needs of the customer from concept to detailed design, structure, specifications, from a single device to complex modules or complete processing lines.
Our design team consists of mechanical, electrical, and automatic design engineers with full experience who work on many different large and small projects in a wide variety of industries. Customer satisfaction is the most important criterion that VTStek aims at. We always carefully consider the design, identify the optimal solution to ensure that each product or service is always of reliable quality, bringing long-term benefits to users.
2. FABRICATION
Fabrication is an important part of VTStek's business. We manufacture many types of equipment, machinery and equipment details. For each product, we always flexibly customize it to meet many different requirements and provide a full service for customers.
VTStek is always improving working methods, enhancing more efficiency and workforce to ensure the VTStek brand is always the number 1 choice of customers.
3. INSTALLATION - MACHINE TESTING AND TECHNOLOGY TRANSFERRING
VTStek provides technology, advanced installation techniques, and methods to ensure successful project implementation. Our goal of optimizes time by completing the installation correctly so that our customers can operate smoothly in the coming years.
Thanks to the skilled skills of the team of engineers, workers, quality management system, safety management, occupational health, and environment, we ensure that the projects will be completed smoothly by establishing sustainable relationships with clients, consulting firms, and subcontractors.
The undeniable trust of domestic and foreign partners and customers during the past 15 years proves the capacity of manufacturing and assembling of VTStek which is demonstrated through large and small projects. To ensure the equipment works correctly after installation, our operation team will always support customers until the system is officially up and running.
When we test-run each module, we make sure that each component of the device is operating at its peak efficiency. We can then adjust the entire system to work in synchronization from start to finish to maximize the performance each customer expects.
4. MAINTENANCE SYSTEM: ERROR CHECKING, TROUBLESHOOTING & OPTIMIZATION
Building a project team that works on the customer’s site is another part of our innovation to be able to carry out the largest projects according to the customer’s requirements with ease. We also have a team of seasoned engineers and supervisors with leadership and practical knowledge to complete every project exactly on time and in place. In addition, VTStek calibrates also equipment, installs entire systems as required, and even finds out all potential problems that you may not have anticipated during the design process. In short, we can handle almost all problems that arise on the job site and you can count on our long experience.
Our maintenance team has a method to keep your equipment working at the best performance. When we perform routine maintenance or emergency repairs, we thoroughly inspect the equipment from top to bottom. This not only ensures that your needs are met but also can uncover potential hazards that need immediate action. One of the most important goals of VTStek is to ensure that your systems are operating at their best by providing the best products & customer service. We can help you to achieve optimal performance, faster, more stable, and more energy efficiency with high automation. VTStek offers project-based maintenance or regular annual maintenance.
5. TRAINING
The duties of the technological handover operator consist of:
- Recommends logical remedial measures or a backup plan to the customer in case of the product is misused or there is a mechanical problem during operation that can affect production.
- Be instructed on how to recognize and handle common machine problems.
- Get advice from experts and experienced engineers of VTStek on all solutions to save energy and increase production efficiency.
- Provides attached technical documents.
Education program
- Professional knowledge of design and installation, equipment operation… to increase work efficiency and improve customer service capacity.
- Training catalog includes courses for customers.
6. WARRANTY
VTStek provides a standard warranty for all products and equipment that we processed and manufactured. In addition, we continue to support after the warranty period expires in some cases. Our flexible warranty policy is one of the competitive advantages of VTStek company to bring confidence in quality to our customers.
During the warranty period, customers can use periodic maintenance services. At the same time, it also records the feedback and suggestions of users to advise them to exploit the product most effectively and safely.
7. SPARE PARTS
Components, spare parts, and replacement parts are mechanical details that are components of constituting machinery and equipment, which are imported or manufactured for a replacement to ensure or to improve the efficiency and operational capacity movement of machinery, equipment, and technological lines in operation.
VTStek always provides genuine spare parts and accessories to ensure quick repairs.
